Any unwanted purchases made on-line can be returned within 28 calendar days for a full refund of the items returned (exchange is not available for on-line purchases).
Please complete the returns form provided in your parcel and return items to:
Zoohause Limited
Old Town Hall,
Market Place,
Woburn
MK17 9PZ
For any returns, please contact us in advance using customerservices@zoohause.co.uk detailing the order number and reason for return.
Please note that the delivery cost is non-refundable if paid.
Once the item is received by the returns department, it will be inspected and if no issues are identified, the refund will be processed directly back to the payment method used. Please retain a proof of postage until you have received email confirmation of receipt and acceptance of your return.