-FREE standard delivery on orders over £85 to all UK postcodes, excluding Northern Ireland, Scottish Highlands and Isle of Wight. Please note, due to shipping limitations with our courier, this does not apply to all products, and items for local deliveries will incur a delivery charge. -
-£7.99 for orders under £85
-Items are usually delivered within 2-3 working days but this is not guaranteed.
-Orders placed over the weekend,or past 1pm on Friday will be shipped the following Monday morning.
-A selection of items may be required to be delivered directly via our own transport if within the local area, which may incur a delivery charge. Please contact us if you require further information regarding this.
-Please note we are NOT shipping outside of UK postcodes at this time.
Any unwanted purchases made on-line can be returned within 28 calendar days for a full refund of the items returned (exchange is not available for on-line purchases).
Please complete the returns form provided in your parcel and return items to:
Zoohause Limited
Old Town Hall,
Market Place,
Woburn
MK17 9PZ
Please note that the delivery cost is non-refundable if paid.
Once the item is received by the returns department, it will be inspected and if no issues are identified, the refund will be processed directly back to the payment method used. Please retain a proof of postage until you have received email confirmation of receipt and acceptance of your return.
You’re always welcome to bring your items back to our store free of charge—no collection fee applies.
